Frequently Asked Questions
Top 5 questions
Use the search bar on the top middle of the PSREF home page:
Both alive and withdrawn (EOL*) products or models are supported.
You can search via the following 3 methods, then PSREF will match the result automatically.
The following search methods are supported:
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Product name, e.g., ThinkPad X1 Fold 16 Gen 1
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Machine Type (MT) Number, e.g., 21ES
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Model Number, e.g., 21ES0007CA
*EOL: End-of-life
Ease of use
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Step by Step
- Access to PSREF
- Find product & model
- Export & Download
- Model compare
- Product compare
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Scenarios
- I want to download the products' Tech Spec document (PDF file)
- I want to compare two or more different models
- I want to find the products and models more easily and quickly
- I want to export selected models with the configurations I look for (Excel file)
- I want to export selected models with the configurations I look for (PDF file)
- I want more useful links relevant to Lenovo products
- How to locate a repair centre or service provider?
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Know more about
- How to access a withdrawn product?
- How to access PSREF documents when I am offline, or I want to share them quickly?
- How to filter out the models with the configurations I look for quickly?
- How to find my Product Name, Part Number or Machine Type Model (MTM)?
- How to get the latest version of PSREF?
- How to sign up to receive PSREF newsletter?
- There is no response when I export model configurations in PDF files
- What is PSREF?
- What is the difference between exporting to PDF and Excel files?
- Where can I get support for PSREF or provide feedback?
- Why can't I find the product or model (MTM, PN) on the PSREF website?
Withdrawn products
The products will be moved to the Withdrawn Products section after entering the EOL (end of life). Please click on Withdrawn Products in the top menu to find them.
For the products that were withdrawn before 2015, only the PDF version is available. Please click here to look up these products / models.
Looking for accessories
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Accessories lookup & upgrade
- Lenovo SmartFind - Find compatible Accessories and Services
- Accessories Lookup - Find Accessories by system serial number or machine type
- Options Continuation Program (OCP) - Purchase accessories no longer marketed by Lenovo
- Featured accessories, options, and upgrades - Buy accessories, parts, and upgrades