ThinkSmart Hub

Model	11HGS00200Compare
PERFORMANCE
Processor	Intel Core i5-8365U (4C / 8T, 1.6 / 4.1GHz, 6MB)
Graphics	Integrated Intel HD Graphics
Chipset	Intel SoC Platform
Memory	1x 8GB SO-DIMM DDR4-2400
Memory Slots	Memory soldered to systemboard, no slots, dual-channel
Max Memory	Up to 16GB DDR4-2400
Storage	256GB SSD M.2 2280 PCIe 3.0x4 NVMe
Storage Support	One drive, up to 256GB SSD
Card Reader	No card reader
Audio Chip	High Definition (HD) Audio
Speakers	4 premium tuned speakers, 3W x4
Sensors	IR-based proximity sensor, automatically dim / brighten display (detection angle: +/- 45% (from display); detection distance: 3 meters at maximum)
Camera	No camera
Microphone	Four omnidirectional microphones for 360° audio capture
Power Supply	90W 88% Adapter
CONNECTIVITY
Ethernet	Integrated 100/1000M
WLAN + Bluetooth	Intel 9560, Wi-Fi 5, 802.11ac 2x2 + BT5.0, vPro
Front Ports	1x headphone / microphone combo jack (3.5mm)
Left Ports	ThinkSmart One Cable
DESIGN
Display	10.1" \| FHD (1920x1200) \| Multi-touch \| 320nits \| Anti-glare \| 16:10 \| 1000:1 \| 60Hz \| Smudge resistant, 360° rotation support
Touchscreen	TDDI technology, supports 10-point touch
LED indicators	360 degree LED ring on hinge neck and LED on top, indicates status for all users in the room
Keyboard	No keyboard
Mouse	No mouse
Mounting	Integrated VESA Mount
Case Color	Black
Dimensions (WxDxH)	240 x 200 x 185.3 mm (9.45 x 7.87 x 7.30 inches)
Weight	Around 2.45 kg (5.4 lbs)
SECURITY & PRIVACY
Security Chip	Discrete TPM 2.0, TCG certified
Physical Locks	• Cable lock box and secure cable management door to secure the cable connections • Kensington Security Slot, 3 x 7 mm
MANAGEABILITY
System Management	Intel vPro
SERVICE
Base Warranty	3-year, Onsite
Included Upgrade	None
CERTIFICATIONS
Green Certifications	RoHS compliant
Other Certifications	TÜV Rheinland Ultra Low Noise
SOFTWARE
Operating System	Windows 10 IoT Enterprise for Collaboration SAC 64, English
Bundled Software	Zoom Rooms
ACCESSORIES
Bundled Accessories	ThinkSmart One Cable (1.83m)
One Cable	Ports on ThinkSmart One Cable: 3x USB 3.2 Gen 2, 1x USB-C 3.2 Gen 2 (Data transfer only), 2x HDMI out, 1x Ethernet (RJ-45), 1x power connector
Model Information
Product	ThinkSmart Hub for Zoom Rooms
Region	NA
Country/Region	USA
Machine Type	11HG
TopSeller	No
EAN / UPC / JAN	None
End of Support	N/A
Announce Date	2021-09-03

Performance

Processor

Processor Family

8th Generation Intel® Core i5 Processor

Processor^***

Processor Name	Cores	Threads	Base Frequency	Max Frequency	Cache	Memory Support	Processor Graphics
Core i5-8365U	4	8	1.6GHz	4.1GHz	6MB	DDR4-2400	Intel® UHD Graphics
Core i5-8365UE	4	8	1.6GHz	4.1GHz	6MB	DDR4-2400	Intel® UHD Graphics 620

Operating System

Operating System^**^[1]

Windows® 11 IoT Enterprise for Collaboration GAC 64
Windows® 11 IoT Enterprise GAC 64^[2]
Windows® 10 IoT Enterprise for Collaboration SAC 64
Windows® 10 IoT Enterprise SAC 64^[3]

Notes:

1. The ThinkSmart® Hub 500 will no longer receive active development support after October 2025. This means no further software updates will be provided. Any software or support resources from Lenovo® will be offered “AS IS,” without any warranties, express or implied. However, products still under the Lenovo® Limited Warranty will continue to receive repair coverage. The ThinkSmart® Hub 500 will remain on Windows® 10, with servicing for Windows® 10 ending in October 2025. To upgrade to Windows® 11, please replace the ThinkSmart® Hub 500 with a newer ThinkSmart® room system such as the ThinkSmart® Hub Gen 2, the ThinkSmart® One, or the ThinkSmart® Core. For further details and support regarding this transition, please contact your sales representative.
2, 3. for Zoom Rooms models

Graphics

Graphics^**

Graphics	Type	Memory	Max Resolution	Connector	Key Features
Intel® UHD graphics 620	Integrated	Shared	4096x2304@60Hz(HDMI®)	2x HDMI®	DirectX® 12
Intel® HD graphics	Integrated	Shared	4096x2304@60Hz(HDMI®)	2x HDMI®	DirectX® 12

Monitor Support

Supports up to 3 independent displays via native display and 2 external monitors; supports external monitors via 2x HDMI® (on ThinkSmart® One Cable)

Chipset

Intel® SoC (System on Chip) platform

Memory

Max Memory

Up to 16GB DDR4-2400

Memory Slots

Memory soldered to systemboard, no slots, dual-channel

Memory Type

DDR4-2400

Storage

Storage Support

One drive, up to 256GB SSD

Storage Type^**

Disk Type	Interface
M.2 2242 SSD	PCIe® NVMe®, PCIe® 3.0 x4
M.2 2280 SSD	PCIe® NVMe®, PCIe® 3.0 x4

Removable Storage

Card Reader

No card reader

Multi-Media

Audio Chip

High Definition (HD) Audio

Speakers

4 premium tuned speakers, 3W x4

Microphone

Four omnidirectional microphones for 360° audio capture

Camera

No camera

Sensor

Sensors

IR-based proximity sensor, automatically dim / brighten display (detection angle: +/- 45% (from display); detection distance: 3 meters at maximum)

Power Supply

Power	Type	Efficiency	Key Features
90W	Adapter	88%	Autosensing

Design

Display

Size	Resolution	Touch	Brightness	Surface	Aspect Ratio	Contrast Ratio	Refresh Rate	Key Features
10.1"	FHD (1920x1200)	Multi-touch	320nits	Anti-glare	16:10	1000:1	60Hz	Smudge resistant, 360° rotation support

Touchscreen

TDDI technology, supports 10-point touch

Input Device

Keyboard

No keyboard

Mouse

No mouse

Mechanical

LED indicators

360 degree LED ring on hinge neck and LED on top, indicates status for all users in the room

Buttons

Power button

Dimensions (WxDxH)^[1]

240 x 200 x 185.3 mm (9.45 x 7.87 x 7.30 inches)

Packaging Dimensions (WxDxH)

297x 332 x 262 mm (11.7 x 13.07 x 10.31 inches)

Weight^[2]

Around 2.45 kg (5.4 lbs)

Packaging Weight

Around 4.62 kg (10.19 lbs)

Case Color

Raven black and red bottom

Notes:

1. The system dimensions may vary depending on configurations.
2. The system weight is approximate and based on results in Lenovo® lab, which varies depending on the source of component, variance of the distribution of each component, and manufacturing process. It may not be the exact weight for each specific model.

Connectivity

Network

Ethernet

Gigabit Ethernet, Intel® Ethernet Connection I219-LM, 1x RJ-45, supports Wake-on-LAN

WLAN + Bluetooth^[1]

Intel® Wireless-AC 9560, Wi-Fi® 5, 802.11ac Dual Band 2x2 Wi-Fi® + Bluetooth® 5.0, Intel® vPro® technology support, M.2 card

Notes:

1. Bluetooth® 5.1 is hardware ready but may run at a lower version due to OS limitations.

Ports^[1]^{Click here to see ports position}

Front Ports

1x headphone / microphone combo jack (3.5mm)

Left Ports

ThinkSmart® One Cable^[2]

One Cable

Ports on ThinkSmart® One Cable: 3x USB 3.2 Gen 2, 1x USB-C® 3.2 Gen 2 (Data transfer only), 2x HDMI® out, 1x Ethernet (RJ-45), 1x power connector

Notes:

1. The transfer speed of following ports will vary and, depending on many factors, such as the processing speed of the host device, file attributes and other factors related to system configuration and your operating environment, will be slower than theoretical speed. USB 2.0: 480 Mbit/s; USB 3.2 Gen 1 (SuperSpeed USB 5Gbps, formerly USB 3.0 / USB 3.1 Gen 1): 5 Gbit/s; USB 3.2 Gen 2 (SuperSpeed USB 10Gbps, formerly USB 3.1 Gen 2): 10 Gbit/s; USB4® 20Gbps / USB 3.2 Gen 2x2 (SuperSpeed USB 20Gbps): 20 Gbit/s; USB4® 40Gbps (USB 40Gbps): 40 Gbit/s; Thunderbolt™ 3/4: 40 Gbit/s.
2. ThinkSmart One Cable occupies the ports on base (2x USB, 1x USB-C, 1x DP, 1x Ethernet, 1x Power DC-IN)

Security & Privacy

Security

Security Chip

Discrete TPM 2.0, TCG certified

Physical Locks

Cable lock box and secure cable management door to secure the cable connections
Kensington® Security Slot, 3 x 7 mm

BIOS Security

Supervisor password
System management password

Manageability

System Management

Intel® vPro® with Intel® AMT 12

Service

Warranty^[1]

Base Warranty

3-year limited onsite service

Notes:

1. The warranty upgrades may be bundled with some models, please check the "Included upgrade" column in the specific model's configurations. For more service extensions, please go to https://smartfind.lenovo.com/. To learn more details of warranty policy, please access https://support.lenovo.com/warrantylookup/warrantypolicy.

Accessories

Bundled Accessories

Bundled Accessories^**

ThinkSmart® one cable (0.61m)
ThinkSmart® one cable (1.83m)

Certifications

Green Certifications^[1]

Green Certifications

RoHS compliant

Notes:

1. The items listed under the "Green Certifications" section may not only refer to certification but also registration or self-declaration. For ESG & regulatory compliance documents, please visit https://compliance.lenovo.com.

Other Certifications

TÜV Rheinland® Ultra Low Noise

Software

Preinstalled Software

Microsoft® Teams Rooms (for MT 11H0 / 11H1)
Zoom Rooms (for MT 11H2 / 11H3)

This is a telepresence technology product.
Feature with ** means that only one option listed under the feature can be configured on selected models. Please refer to the model configuration for specific information.
Feature with *** means that one or more options listed under the feature can be configured on selected models. Please refer to the model configuration for specific information.
Lenovo reserves the right to change specifications or other product information without notice. Lenovo is not responsible for photographic or typographical errors. LENOVO PROVIDES THIS PUBLICATION "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore this disclaimer may not apply to you.
The specifications on this page may not be available in all regions, and may be changed or updated without notice.

Product Line:
Series:
Product:

Search:

	Intel® Core™ i5-8365UE
	Intel® UHD Graphics 620 (integrated)
	Up to 16GB DDR4-2400, soldered, dual-channel
	Up to 1x 256GB M.2 PCIe® NVMe® SSD

1. Headphone / microphone combo jack (3.5mm)	4. ThinkSmart® One Cable
2. Power button	5. Kensington® Security Slot™
3. Power connector

By Brand

ThinkPad

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

Machine Types

ThinkBook

Marketing Name

Machine Types

Marketing Name

Machine Types

Marketing Name

Machine Types

Marketing Name

Machine Types

Marketing Name

Machine Types

Marketing Name

Machine Types

Marketing Name

Machine Types

Marketing Name

Machine Types