FAQ

There are multiple reasons that a certain product or model may not be found on the PSREF website.

a.Product / region limitation
PSREF website has not yet supported the full portfolio of Lenovo products, nor all the regions globally. (Commercial products in EMEA and US, consumer products in US and Canada are supported)

b.Incorrect criteria inputted
To search EMEA models, input the first 8 digits of the model numbers as the key words. For example, 20FH001AUK should be searched with 20FH001A.

c.CTO models not supported
PSREF only covers the standard model, the CTO (configuration to order) models can’t be find on PSREF.

d.Withdrawn products
Products have been withdrawn and can be found in the “Withdrawn Products” section.

Try turning off the compatibility mode setting of your browser. If the problem still exists, please email psref (psref@lenovo.lcom)to report the issue.

In general, psref updates every 3 weeks. It will include the new products and new models launched during the past window.

The wildcard “++” (or “xx”, “**”) in the model number represents the country code. For example, in 20E60014UK and 20E60014FR, UK and FR are the country codes. Model numbers with the same first 8 digits indicate the same configuration, the only difference are the language of the keyboards / operating systems and the pre-installed software.

The models end with "++" are available in EMEA (WE, EAST, and MEA) countries.

The models end with "xx" are available in EAST countries.

The models end with "**" are available in MEA countris.

Please see detailed country codes matrix below.

Browsing the product page in full screen mode might be more convenient for some visitors who use the computers with lower screen resolution. Simply click the “FullScreen” button on the right-upper-corner of the product configuration table, it will prompt you a new window with full screen browsing.

On the product page, click on the column titles of the configuration table to enable filtering or sorting.

Sign-up PSREF newsletter will keep you notified the newest updates on PSREFR website. To subscribe the Psref newsletter, please click on the home page of PSREF website and you will receive a notification email if registration successfully.